Jobs

Customer Service Project Manager

Want to Get “Lit”?
  • Salary: US $78000-90000 per annum
  • Job type: Permanent
  • Location: Los Angeles
  • Sector: Business Support
  • Job Ref: 49644

About this role


Leading Lighting Design company is seeking a customer service-focused Project Management to join their Irvine team. A successful candidate should be passionate about establishing relationships with manufacturers and customers alike.

Duties and Responsibilities:

  • Ensure the electrical distributor receives the highest level of customer service.
  • Possess the ability to plan, document, submit and oversee all aspects of multiple project orders.
  • Coordinate details between the electrical distributor, manufacturer and SCI Sales & Specifications teams.
  • Expertly handle a heavy order, email and call volume promptly and professionally.
  • Formulate product options to meet specifications, budgetary requirements and achieve shipment deadlines.
  • Provide post-sales support and reconciliation.
  • Participate in continued product training and attend industry events as necessary.
  • Responsible for arranging and filing supporting documents.

To Be Successful in this role you:

  • Should have a complete and thorough understanding of all the SCI product lines, pricing structures, and terms and conditions of sale.
  • Hold the capacity to manage tasks and timelines, upholding quality service to meet strict deadlines.
  • Should possess strong organizational, communication and interpersonal skills.
  • Possess the aptitude to maintain systems and product knowledge.
  • Experience working with other Lighting and Controls Companies.

Required Qualifications:

  • A strong background in Customer Service Project Management.
  • A Bachelor’s Degree in Business.

Benefits:

401k program, profit sharing, bonus program, Health Insurance Program, Dental and Vision.

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