Operations Director

Lead the business through an exciting period of growth and transformation. Coach and mentor the Senior Leadership Team and improve systems and processes across the organisation
  • Salary: A$120,000-170,000 per annum
  • Job type: Permanent
  • Location: Sydney
  • Sector: Strategic Appointments
  • Job Ref: 50920

About this role

Our client is an innovative design and construction studio based in Sydney’s Northern Beaches. Established in 2013 they have grown from 11 to 96 employees over the past 6 years. They specialise in high-end residential and landscape design projects and have an outstanding reputation within the industry.

An opportunity has now emerged here for a dynamic and experienced operations leader. You will work closely with the Directors and broader senior leadership team to ensure the daily operation of the business is well coordinated and productive by process management, coaching and continuous improvement. The focus initially will be establishing effective processes and operating rhythm to match the rapid growth of the business.

Key Responsibilities

  • Regularly evaluate the efficiency of the business procedures according to objectives and apply improvements
  • Establish and continuously improve operating rhythm throughout the business
  • Implement appropriate processes and standards to streamline day to day operations
  • Set comprehensive goals for performance
  • Work closely with the Financial Controller in order to deliver cost effective and efficient operations
  • Keep abreast of current and emerging capabilities in the operations space and assess how these can be applied to business opportunities
  • Provide clear reporting to directors on operational performance
  • Oversee and provide coaching to all support staff working across HR and admin 


Skills and Experience

  • A relevant degree qualification, preferably in business or a related discipline
  • Experience in operational improvement methodologies such as lean management/six sigma
  • Minimum of five years’ relevant experience in senior operational management position
  • Experience in change management, process improvement and project management
  • Strong analytical, interpersonal, written, and verbal skills
  • A proven ability to translate objectives into deliverables
  • Have a willingness to be involved in all elements of a growing business
  • Proven ability to build rapport and develop relationships both internal and external 
  • In-depth knowledge of business functions
  • Working knowledge of data analysis and performance KPIs

As part of the team you will enjoy benefits such as;

  • Join an amazing team of progressive, autonomous people making a real impact in the design and construction space
  • Unique opportunity to autonomously design operating rhythm to take the business to the next level
  • Be a part of an industry leading company
  • Based near Sydney’s northern beaches
  • Some flexibility around working from home
  • Generous salary commensurate with experience and talent
  • Free onsite parking 

Hannah Percy

Bio: After completing Management Studies at the University of Leeds, Hannah worked for several years in various business support roles. In 2012 she relocated to Australia, settling in Sydney. Hannah uses her working knowledge of business support to source the best talent in administration, accounts, business development, and graphics.

+61 (0)2 9212 0230

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